FIREX International statement on the Coronavirus

FIREX International is closely monitoring developments of the Novel Coronavirus, which first emerged from Wuhan, China, in December 2019. The health and safety of our colleagues and customers is always our top priority. As such, we are following all safety advice and precautions as recommended by the NHS, as well as the World Health Organisation (WHO), seriously. Several countries have put in place screening measures at airports and points of entry, and the Chinese government has put in place measures to limit the spread of the virus within the country too. As such, for now, customers can be reassured that while we are monitoring the situation as an international business, and staying up to date on official sources of updates and guidance from the government and authorities, it’s entirely business as usual for our events.

ExCeL Plans and Additional Measures

If you are due to attend an event at ExCeL and think you may be affected, please stay indoors, either at home or within your hotel room, avoiding contact with other people and please contact NHS 111 or 999. 

Anyone who has travelled from China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia, or Macau, in the last 14 days and is experiencing cough, fever or shortness of breath, should not travel to ExCeL, even if symptoms are mild.

If someone begins to feel unwell whilst attending an event at ExCeL, they should visit the Medical Centre, located on Level 0, within the central boulevard of the venue. Our onsite Medical team have been fully briefed and have plans in place to deal with anyone experiencing the symptoms of coronavirus, including separate areas to isolate people until they can be transferred to hospital.

There are hand sanitizers at every organisers’ office (located along the boulevard) and at both the east and west entrance. In addition, we have invested in a stock of masks and individual sanitizers, that we will make available as required. 

We are also proactively encouraging staff, exhibitors and visitors to maintain personal hygiene, with advice displayed on digital screens, around the venue and within the ExCeL office.

ExCeL’s cleaning teams are focusing on ‘high touch’ areas, where the spread of viruses is more likely. This includes:

  • Hard surfaces: reception areas, kitchen areas, breakout areas and toilets
  • Control pads: vending machines, photocopiers and lifts
  • Door handles: main entrances, hall floor entrances, meeting rooms, stairways and toilet entrances, as well as exit push buttons
  • Handrails and bannisters